B2B Online Store – Customer and Orders Portal

Allow your customers to place orders online anytime, anywhere using the B2B sales management system integrated with SAP Business One

In a nutshell

Our B2B portal is an online store designed for B2B trading activities. This solution allows your customers to place orders, manage a complete catalog, maintain a variety of price lists, and track orders.

All your data is synchronized in real-time with SAP Business One.

Using the B2B portal saves valuable human resources and time, streamlines the order-receiving process, and facilitates your daily operations.

Main Features

Responsiveness

A responsive system, suitable for most operating systems and mobile devices.

Customizable Variety

Each customer is exposed to inventory according to their specific price set.

A Catalog of Items and Pictures

Items are displayed in a photo gallery or a line item view, making it easier for your customers to navigate and quickly locate the desired products.

Personal Log-In

Your customers have a personal account, to view order status and account information in real-time.

Available Inventory View

Your inventory is available from within the system and is being updated automatically, avoiding inventory management errors.

Key Benefits of a B2B Online Store

Always accessible to customers anytime, anywhere, regardless of your operating hours

Simple and user-friendly interface

Information is transparent and accessible to the customer

Improves customer relationship and satisfaction

Saves on human resources, no manual typing is required

Increases the number of visits and use of your company website

Frequently Asked Questions

What data can be displayed in the portal?

You can display item attributes, images, videos, operational reports, financial reports, personal data, and more.

Is it necessary to manage items both in the portal and in the ERP software?

The items are managed exclusively within the ERP software. Data is updated in real-time from and to SAP, including all necessary attributes and inventory management.

Does the customer see all the items in the portal?

It is possible to determine which items will be displayed from the ERP in the portal and which will not. Additionally, a personalized variety list can be managed for the customer- a list of items intended for that specific customer, with a special price for them.

Can the customer reorder for a previously placed order?

The customer can see in the order history report all the orders placed in the past, can duplicate a previous order, and update (add or remove) items in their shopping cart.

How does the portal enhance the customer service experience?

The portal enables customers to place orders without waiting for a representative or salesperson on your behalf. It allows viewing the catalog, placing orders, and checking the status of orders at any given moment.

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